2.2. Task Book_Technical Specifications_en.pdf

Task Book
regarding the acquisition of the Hybrid Private 5G Network Extension (local UPF) through the
procurement procedure Local Open Procedure
L. Name of the Contracting Authority: lP Technical University of Moldova
2, Organizer of the procurement procedure: lP Technical University of Moldova
3. CPV Code: 32524000-2 - Telecommunications system
4. List of requested goods/services:
No.
dlo
Name of the
requested
goods/services
Quantity Full technical specification requested, reference
standards
LOT l Technicalsolution for private 5G UTM hybrid network
1.1 Network equipment
t.L.t 5G UPF system,
including accessories
and installation
materials
1 pcs. Technical solution that implements the 5G network service -
UPF - and is integrated with the local UTM network, which
includes the necessary networking equipment for integration,
accessories and installation materials and complies with the
provisions of the technical requirement.
L.1.2 5G gNodeB radio
system, including
accessories and
insta llation materials
1 pcs. Technical solution that implements dedicated indoor radio
coverage for the laboratory room chosen by UTM, on an area
of 100m2, which includes the necessary accessories and
installation materials and complies with the provisions of the
technical requirement.
1.1.3 SIM cards for the hybrid
private 5G UTM
network
20 pcs. SIM cards, compatible with 5G SA technology, will need to be
provisioned in the hybrid private 5G network of Future
Networks laboratories and offered in the physical format
desired by UTM (MiniSlM, MicroSlM, NanoSlM).
1.2 Network services
7.2.1 Annual support services
for 5G UPF
2 years. Support, maintenance and upgrade services for the 5G UPF
system installed within UTM.
1.2.2 Annua I support services
for gNodeB 5G
2 years. Support, maintenance and upgrade services for the 5G gNodeB
system installed within UTM.
The estimated value is 234,500.00 EUR
Contents
1 lntroduction, objectives and scope.,........ .............4
L.L lntroduction ,.,,,.,...4
L.2 Objection ........,......4
2 lnfrastructure provided by UTM ....................,......6
2.L High-capacity LAN connectivity and racks available in the university's data center,...........,....,.,6
2.2 Space for installing radio equipment and Core e1ements....,...,....... ...,.....................6
3 lmplementation requirements.................. ............7
3,1 General requirements.................. .................7
3.2 Coverage requirements and service availability ...............7
3.3 Technical requirements...,....,...,..... ...............9
3.3.1 Definitions and key terms ,,....... ............9
3.3.2 Design requirements,....,....,..,,,.. .........10
3.3.3 Security requirements................,. ,......13
3.3.4 Functionalrequirements.................. .......................13
4 The relationship between UTM and the selected bidder ,..,...15
4.L General framework for collaboration .........,... ...,,...........15
5 Execution of works ......16
5.1 Project phases ......,.,.....

 The relationship between UTM and the selected bidder ,..,...15
4.L General framework for collaboration .........,... ...,,...........15
5 Execution of works ......16
5.1 Project phases ......,.,................16
5,1,1 lmplementation.......,..... ...,...,,....,........15
5.L.2 Exploitation ....,................17
6 Conditions for network implementation ..,.....,... ...................,18
6.L Preventive and corrective monitoring ..,.,.,.......... ,,,.....,,.18
6.2 Governance model ..,...............18
6.2.1" Contract Manager ....,....,,18
6.2.2 Project deve1opment.................. ......,..19
6.3 Service LevelAgreement (SLA)..... ...............19
6,3,1 lncidents ......19
6.3.2 Technicalsupport.,..... ......,.,....,...........20
6.3.3 Quality of Service (OoS1 .......... ,...........21'
Acronyms
3rd Generatlon Fa rtnerit',ip pio;eit
Fifth generation mobile communications
Next Generation Node B
Graphical User lnterface
lnternet Protocol
Radio Access Network
Standalone
7 lntroduction, objectives and scope
t.t lntroduction
The Technical University of Moldova (UTM), in partnership with the Technical University "Gheorghe
Asachi" of lagi (TUlASl), is implementing the CONNECTINNO project - "Cross-Border lnterconnected
Mobile Networks for Education and lnnovation". Within the project, UTM aims to acquire and implement
a hybrid private 5G Standalone (SA) network to support educational, research and innovation activities,
as well as to facilitate cross-border cooperation.
The new communications system will have to cover a laboratory within the University, thus
ensuring support for teaching and research activities. The selected network solution will have to be
dedicated to UTM, offering isolation for resources and being compliant with the 3GPP release 16 standard.
Thus, this technical document has the following structure:
1. Objectives and scope: the main objectives of the tender are detailed;
2, lnfrastructure provided by UTM: the existing infrastructure that can be used by the selected
subcontractor as support for the hybrid private 5G network that will be implemented is
described;
3. Technical requirements: the specific characteristics and requirements of the hybrid private
5G network extension to be implemented are described;
4. Relationship with the selected subcontractor : the context of cooperation between UTM and
the selected subcontractor is defined;
5. Works execution: the project implementation plan is defined and the operating requirements
for the implemented network are described ;
5. Conditions for execution of works: the expected level of quality specific to the implemented
services is defined.
L.2 Objection
The purpose of this document is to establish the technical specifications and execution conditions
of the project to implement a hybrid private 5G network within UTM.
Thus, the winner of the auction will design, install and integrate a hybrid private 5G network
extension for UTM, will operate and maintain the network and will allocate ded

ate 5G network within UTM.
Thus, the winner of the auction will design, install and integrate a hybrid private 5G network
extension for UTM, will operate and maintain the network and will allocate dedicated resources to UTM,
offering radio communications services with increased reliability, high bandwidth and low latency.
The implementation of the hybrid private 5G network project in the University, will have the following
objectives:
o lmplementation of a 5G SA network, compatible with at least 3GPP Release 15, covering a
laboratory room on the UTM campus;
r Support for educational and research scenarios;
No. of
documents.
Product name CPV code
t Complete 5G hybrid private network solution (local
UPF) for a UTM laboratory
32524000-2-
Telecommunications system
. lnteroperability with the 5G Future Networks laboratories at the National University of Science
and Technology Politehnica Bucharest and the "Gheorghe Asachi" Technical University of lagi,
through VPN/MPLS or dedicated L2/13 connectivity;
1.3 Scope
The purpose of this tender is to implement a hybrid private 5G network, including the necessary
technical developments and associated services (planning, design, installation, configuration,
optimization, software implementation, integration and commissioning) so that the resulting network
operates within the parameters defined in section 3.3 Technical Requirements from this document.
ln addition, the tender also includes the licenses necessary to implement the solution at the
expected functional level, maintenance and follow-up services, user training and also project
management services associated with the development of the hybrid private 5G network.
2 lnfrastructure provided by UTM
2.1 High-capacity LAN connectivity and racks available in the university's data center
UTM will provide an adequate support infrastructure forthe installation and operation of the hybrid
private 5G network. At the connectivity level, UTM has a high-capacity LAN network with performance
corresponding to the requirements of a state-of-the-art laboratory.
These resources provide the necessary conditions forthe integration of Distributed 5G Core (UPF)
equipment and for the operation of laboratory services.
2.2 Space for installing radio equipment and Core elements
Regarding the space for installing radio equipment and Core elements, UTM will provide a
dedicated, secure and air-conditioned technical room, with controlled access, intended to host distributed
Core elements (UPF) and routing and switching equipment.
The proposed rack for installation will be equipped with redundant power supply, surge protection
and direct connectivity to the university network. For the installation of radio equipment (gNB), a suitable
location will be identified in the laboratory room of the UTM campus, with access to electricity and fiber
optics.
The beneficiary will ensure the internal permits and access to locations for installation and
maintenance, complying with all occupational he

e UTM campus, with access to electricity and fiber
optics.
The beneficiary will ensure the internal permits and access to locations for installation and
maintenance, complying with all occupational health and safety regulations, as well as fire protection
regulations.
3 !mplementation requirements
3.1 Generalrequirements
The winner of the tender will have to implement a technical solution that implements a technical
system at least equivalent to those described in the list of specifications present in this document.
The winner of the auction will have to offer UTM a hybrid private 5G SA network, respecting the
following criteria:
o Providing all necessary services, hardware, software, licenses, accessories and materials ;
o Providing the necessary SIM cards, in the physical format desired by UTM (MiniSlM, MicroSlM,
NanoSlM), both during the implementation phase and after completion of the works, including
the procedures for activating and managing the cards throughout the life of the project ;
o Ensuring adequate technical personnelto implement tasks related to the design, implementation,
configuration, operation and repair of the installed network ;
o Ensuring the maintenance services necessary to maintain the quality level of the service at the
standard agreed upon in agreement with UTM ;
o Establishing a governance model and the necessary communication channels with UTM
representatives to carry out the specified activities in good conditions throughout the project.
Additional requirements beyond those set out in this document will be discussed in advance with the
successful bidder.
The winner of the tender will have to provide all the tools, instrumentation, equipment, materials,
and adequate technical personnel necessary to complete the project in good execution conditions.
The responsibility of the winning bidder is to comply with the legislation in force, as well as with the
quality standards associated with the execution activities specific to the implementation of the hybrid
private 5G network, both at the technical and administrative level.
The winning bidder will be responsible for completing all standard actions and procedures to obtain
the necessary licenses and permits for the installation of equipment associated with the implementation
of the hybrid private 5G network. The winning bidder will also be responsible for documenting the
implementation and installation procedures to reflect the activities described in the project planning.
The winning bidder will have to plan the execution works flexibly, validate them in advance with UTM
and allocate a sufficient number of human resources.
3.2 Coverage requirements and service availability
The coverage offered by the implemented hybrid private 5G network will have to cover an area of
100 m2, specific to a laboratory room on the university campus. The technical plan of the laboratory is
presented in
7

ffered by the implemented hybrid private 5G network will have to cover an area of
100 m2, specific to a laboratory room on the university campus. The technical plan of the laboratory is
presented in
7
Figure 1.
The winning bidder will have to ensure that the designed solution complies with the guaranteed
bandwidth requirements defined in this document in this location.
Figure L- Room plon for the Ul'M 5G lctborotory
To achieve this indoor coverage, the winning bidder will have to use dedicated technical solutions
adapted to the specifics of the aforementioned indoor areas, using pico-cell, small-cell or equivalent radio
equipment, which comply with the 3GPP release 16 standard and comply with the technical requirements
expressed in section 3.3 Technical requirements.
The winning bidder will have to demonstrate compliance with coverage obligations to UTM, after
the implementation of the hybrid private 5G network, according to the documentation requirements and
deadlines defined in section 5.4 Reporting.
3.3 Technicalrequirements
3.3.1 Definitions and key terms
The following presents key 5G terms and concepts associated with current 3GPP standards, all
with the aim of clarifying the technical requirements stipulated in the subsequent sections of this
document.
Thus, two types of mobile networks are defined depending on access to communications services:
o PLMN (Public Land Mobile Network): telecommunications network that provides services to the
general public. Any operator that provides telecommunications services has its own PLMN ;
o NPN (Non-Public Network): telecommunications networkthat provides servicesto a private group
of users.
Regarding 5G technology, two types of networks are distinguished depending on the Core architecture
typology:
o NSA (Non-Standalone): network that uses Core LfEl4G elements for control/signaling functions ;
o SA (Standalone): all network elements, both for the radio area and the Core area, comply with the
5G standard.
ln either of the two scenarios presented above, several types of private networks can be created
depending on the chosen architecture and how users are managed:
o SNPN (Standalone Non-Public Network): completely private network, isolated from public
networks, using a dedicated PLMN;
o SHNPN (Standalone Hybrid Non-Public Network): private network, isolated from public
networks, using distributed Core elements (UPF) and a dedicated PLMN ;
o SNPN with shared RAN: private network, isolated from public networks in the Core area, which
includes mechanisms for sharing radio resources and uses a public or dedicated PLMN ;
o PNI-NPN (Public Network lntegrated with Non-Public Network): private network, which uses
distributed Core elements (UPF) and a public PLMN .
3.3.2 Design requirements
3.3.2.1 Generaldesignrequirements
The technical solution for the UTM dedicated mobile network architecture will need to use the SHNPN
(Standalone Hybrid Non-Public Network) public-private hybrid network model.
The architecture

rements
The technical solution for the UTM dedicated mobile network architecture will need to use the SHNPN
(Standalone Hybrid Non-Public Network) public-private hybrid network model.
The architecture of the proposed solution must implement at least version tG of the 3GPP standard
as a 5G Standalone (5G SA) network, being able to accommodate subsequent versions of the standard.
Technical solutions that are based exclusively on previous standards will be rejected.
UTM will evaluate the proposed solutions for the university-specific hybrid private 5G network in
accordance with the target architecture defined in the subsequent sections of this document.
The technical solution offered will have to implement the following elements and allow adaptation to
various evolutionary aspects:
o lmplementation according to the SBA (Service Based Architecture) model, whereby all network
functions are developed in the form of services that communicate with each other through
standard messages;
o lmplementation using virtualized network functions of the NFV type (Network Functions
Virtualization);
o Access to a SIM management platform specific to the hybrid private network
(activation/deactivation of Sl M ca rds);
o lmplementation of network slicing functionality specific to version 15 of the 3GPP 5G SA standard.
3.3.2.2 Hybrid Privote 5G Network Extension Architecture
The target technical solution for the hybrid private 5G network will need to cover the area of the
target laboratory, under the responsibility of UTM, according to the specifications detailed in section 3.2
Coverage and availability requirements.
10
The infrastructure offered will have to have the following elements:
o The radio access network, consisting of an indoor coverage radio solution (pico-cell, small-cell,
repeaters, etc.) and all associated elements (power and data cables, optical fibers, etc.);
o The transport and Core network, consisting of a distributed Core element (UPF), lP traffic routing
and switching equipment and the fibers used for data transmission within the university, sized to
comply with the requirements defined in sections 3.3.4.2 Performance requirements;
o lnterconnection of the hybrid private 5G network, data traffic plan, with specific local network
elements UTM, LAN/WAN and servers.
The target architecture for implementing the SHNPN hybrid private mobile network, which
implements the Distributed Core (UPF) functionality to separate data traffic from control traffic, is
graphically presented in Figure 2.
Echlpsmsnt€
tcrminalo
t\
r
PC; Plan control
PU: Plan utilizator
MEC: Multi-.Accese Edge Computing
LAN: Local Aroa Notwork
UDMi Us€r Dat, Manaqemenl
;- Servicii rstea privata Future Networks
ISeilicii relca privatA UTM
lnfrastructura de retea F(ture Networks
lrrlrastruclura de retea instalatd d6
ofertantul celtigitor
Figure 2- Torget orchitecture for hybrid privote 5G network
The distributed Core (UPF) and radio access network elements will have to be chosen so as to all

de retea instalatd d6
ofertantul celtigitor
Figure 2- Torget orchitecture for hybrid privote 5G network
The distributed Core (UPF) and radio access network elements will have to be chosen so as to allow
integration with the 5G network specific to the Future Networks laboratories in Bucharest (National
University of Science and Technology Politehnica of Bucharest) and lagi (Technical University "Gheorghe
Asachi" of lagi), described on the laboratories' presentation page 1, through standardized interfaces
defined by 3GPP :
. N1 interface - the interface between the UE (User Equipment) and the AMF (Access and Mobility
Management Function) specific to Future Networks laboratories.
o N2 interface - the interface between gNB and the AMF specific to Future Networks laboratories.
thttps://futurenetworks. upb.ro/research/
LL
. N3 interface - the interface between gNB and UPF (User Plane Function). lt carries data traffic
(user plane) between local UTM terminal equipment and the network.
o N4 interface - the interface between the SMF (Session Management Function) specific to Future
Networks laboratories and the local UTM UPF.
o N6 interface - the interface between UPF and external data networks (Data Network - DN). This
will interconnect with UTM business private network and the lnternet (via the link to Future
Networks la boratories).
The built hybrid network will have to allow the connection of a minimum number of 50 simultaneous
users.
3.3.2.2.L Radio access network
The radio access solution dedicated to the hybrid private 5G network dedicated to UTM will need to be
sized to comply with at least the requirements set out in sections 3.3.4.2 Performance requirements.
For the correct implementation of the radio network and for an adequate allocation of resources, the
winning bidder will need to perform the following actions during the solution development stage:
o To ensure the availability of guaranteed radio band resources for UTM in the amount of at least
20 MHz in the 3.4-3.8 GHz spectrum, with the possibility of expansion up to 100 MHz;
o Configure the installed radio equipment (emission levels, antenna orientation).
The radiostationsthatwillbe usedforthe purposeof the UTM hybrid private 5G networkwill need
to be interconnected with the distributed Core unit (UPF) installed in the UTM premise and with the
central Core solution (5GC) specific to the 5G Future Networks laboratories in Bucharest and la;i.
3.3.2.2.2 Transport Network and Core
The distributed Core Element (UPF) will need to bq connected to the radio nodes installed within
the university, to the UTM-specific LAN/WAN networks and to the central Core network (sGC) specific to
the 5G Future Networks laboratories in Bucharest and lagi using a dedicated transport infrastructure or
VPNs.
The Distributed Core element will need to be installed in the UTM data center. The chosen
Distributed Core (UPF) solution will need to be implemented in virtualized form, and route data traffic
coming from mobile

ted Core element will need to be installed in the UTM data center. The chosen
Distributed Core (UPF) solution will need to be implemented in virtualized form, and route data traffic
coming from mobile users of the university's hybrid private 5G network to UTM-specific LAN/WAN
networks.
The winning bidder will have to implement the distributed Core (UPF) solution according to
version 16 of the 3GPP standard, while also allowing the software elements to be updated to subsequent
generations of the 5G communications standard.
The winner of the auction will have to implement the Local BreakOut (LBO) concept within the
university's hybrid private 5G network to route private traffic to UTM equipment (terminals, servers). ln
this configuration, the winner of the auction will have to ensure that UTM has the ability to connect its
own networks and servers to the hybrid private 5G network and, more precisely, to the distributed Core
(UPF)through a series of dedicated ports in the installed equipment for routing and switchineL2lL3lP
traffic.
72
For this interconnection in LBO topology, at least one 10Gbps connection is required through SFP+
ports or similar. The winner of the auction will have to ensure the availability of the specified ports and
the associated interconnection elements.
3.3,2.2.3 Spectrum considerations
The winning bidder must guarantee the allocation of a dedicated spectrum, in the amount of 20
MHz in the 3.4-3.8 GHz spectrum, for UTM's hybrid private 5G network. This must be exclusively allocated
(reserved band) to UTM and must be accessible through the allocation of a dedicated network slice
compatible with 3GPP version 16.
During the contract period, the bidder must ensure the availability of the guaranteed licensed
spectrum use, complying with the regulations regarding the use of radio spectrum based on the
established allocation schemes.
The winning bidder must allocate the bandwidth necessary to achieve, with guaranteed quality of
service, the performance and sizing requirements set out in section 3.3.4.2 Performance Requirements.
3.3.3 Security requirements
The UTM hybrid private 5G network extension must incorporate integrity, authentication, and
encryption mechanisms at both the radio access network level and the transport and Core network levels.
The winning bidder must comply with 5G cybersecurity requirements according to the 5G Security
Toolbox developed by ENISA, including the use of 5G network equipment (radio, transport, Core) from
authorized suppliers.
3.3.4 Functionol requirements
3.3.4.1 Mobile doto services
Access to data services according to the 3GPP 5G standard must be guaranteed, as specified in
sections 3.3.4.2 Pe rforma nce requirements.
3.3.4,2 Performoncerequirements
Regardless of the applications implemented over the UTM hybrid private 5G network extension, the
following quality of service levels must be respected for all mobile terminals:
o 5G service specifications:
o Maximum data transfer rate: The maximum va

e UTM hybrid private 5G network extension, the
following quality of service levels must be respected for all mobile terminals:
o 5G service specifications:
o Maximum data transfer rate: The maximum value of the traffic rate that can be achieved
by a single user under ideal radio conditions, without errors on the radio interface. This
value is measured in a location with a single active user connected to a specific
cell/antenna of the UTM hybrid private 5G network extension;
o Reference speed for ensuring good quality for users: The performance that 95% of users
can achieve in the coverage area of UTM's hybrid private 5G network extension, detailed
in section 3.2 Coverage and availability requirements;
o Latency: The network contribution to the delay associated with the transfer of a data
packet. This is defined as the delay between the transmission of a packet and its
reception, using a mobile device connected to the hybrid private 5G network and ready
for data transfer/reception for a small packet size.
o Performance metrics:
13
o Maximum data transfer rate on downstream channel: > 100 Mbps;
o Maximum data transfer rate on upstream channel: > 20 Mbps;
o Reference speed for ensuring good quality for downstream users: ) 50 Mbps;
o Reference speed for ensuring good quality for users on the upstream channel: ) 10
Mbps;
o latency: < 50 ms.
1.4
4 The relationship between UTM and the selected bidder
4.1 General framework for collaboration
Through this tender, UTM aims to implement a hybrid private 5G network, which complies with 3GPP/5G
standards, within a laboratory room at the university.
The winning bidder must provide access to UTM authorized personnel to the interfaces associated with
the data plane to facilitate the integration of edge-computing applications.
To ensure proper coordination between UTM and the winning bidder, a Cooperation Framework will be
established. This framework will regulate access to UTM's hybrid private 5G network extension elements
for service development by authorized university personnel and will include the following considerations:
r Coordinated task planning, scheduling different maintenance windows for necessary
interventions and production launches ;
o Defining user permissions and their roles;
o Reporting associated with each intervention and establishing its purpose.
15
5 Execution of works
5.1 Project phases
This chapter aims to define the phases and stages
organized. This tender is divided into the following
Figure 3:
o Serviceimplementation
o Service exploitation
Pregatire $i
aprovizionare lmplementarea relelei
Activare
acopgrire
radio 5G
lntegrare UPF
T<2luni T<7luni
in which the implementation of the new services is
phases and sub-phases of the project, as shown in
Exploatarea serviciului
T > 17 luni
Semnarea
contractului gi
disponibilitatea
spectrului
Disponibilitate
pentru
integrare
Disponibilitate
integrali
serviciu
Figure 3- Project phasing
5.1.1 lmplementotion
The lmplementation Phase will begin with th

ntractului gi
disponibilitatea
spectrului
Disponibilitate
pentru
integrare
Disponibilitate
integrali
serviciu
Figure 3- Project phasing
5.1.1 lmplementotion
The lmplementation Phase will begin with the signing of the contract and will end with the
achievement of milestones associated with service delivery.
5.1.1.1 Preporotion ond supply
The first phase of the project, which will begin with the formalization of the contract, involves the
preparation and provision of the materials and equipment necessary to implement the services covered
by this tender. This phase will also establish the planning for the execution of the processes and the
contract management mechanisms.
An indoor coverage study will be required, along with a reassessment of the infrastructure
required to install the associated equipment in the UTM premise.
5.7.7.2 lnstollotion ond commissioning
The implementation phase is dedicated to the implementation, activation and delivery of the
service to UTM.
A maximum period of two (2) months from the start of the contract is foreseen for ensuring 5G
radio coverage in the UTM laboratory room (assuming that the UTM dedicated spectrum is available at
16
the time of contract signing) and seven (7) months from the start of the contract for the complete delivery
of the 5G UPF for UTM by the winning bidder, including its integration with the initially installed 5G radio
system.
Purpose: Delivery of a hybrid private 5G network for UTM, consisting of the following components:
o Provision, delivery, activation and lifecycle management of SlMs for UTM. ln this phase, the
number of SlMs agreed with UTM in physical format will be delivered, The quantity associated
with each format will be specified by UTM to the winning bidder during this phase;
o lmplementation of the distributed Core element (UPF);
o Activation of the 5G service in the target laboratory room, with dedicated resources assigned to
the UTM hybrid private 5G network and integration with the local UPF and the main Core network
(scc);
o lnterconnecting the local UPF with LAN/WAN networks and specific UTM servers;
o Specialized Operation and Maintenance services, including project management.
Coverage and quality of service thresholds:
o The coverage resulting from this phase must ensure satisfactory quality of service across the
entire target laboratory area;
r The value of the network performance indicators, associated with the quality of service, must
meet or exceed the minimum requirements specified in chapter 3.3.3 Functional requirements.
5.1.2 Exploitotion
The Exploitation Phase begins with the completion of the lmplementation Phase and extends until
the end of month 24 of the contract period.
To begin the Exploitation phase, UTM must formally validate the service.
The purpose of this phase includes:
. Operation and maintenance of the network and all constructive elements throughout the life
cycle of UTM's hybrid private 5G network;
The starting month of the Operation phase cannot e

hase includes:
. Operation and maintenance of the network and all constructive elements throughout the life
cycle of UTM's hybrid private 5G network;
The starting month of the Operation phase cannot exceed the established term of seven (7) months
from the start of the contract.
77
5 Conditions for network implementation
6.1 Preventive and corrective monitoring
For preventive and corrective maintenance, the winning bidder will generally carry out network
surveillance activities from its own locations. However, the bidder will be allowed access to the university
infrastructure to perform the necessary interventions, either at the request of UTM or when absolutely
necessary.
Maintenance windows will be established outside of the target laboratory's working hours for tasks that
could affect the work of UTM staff. These maintenance windows will be agreed with and authorized by
UTM.
6.2 Governance model
The monitoring and review of the services provided to UTM by the winning bidder will be carried out
through periodic and systematic meetings. These meetings will analyze information related to compliance
with the contract between the parties.
Participants in these meetings will be designated by each organization. On the part of the winning bidder,
the target roles will include the Contract Manager. The bidder will submit supporting documents about
these individuals and their functions in the company. UTM will have a specially designated team to
manage the relationship with the bidder.
6.2.1 Contract Manoger
The winning bidder will appoint a Contract Manager. This person will have the legal authority/power to
represent the company under the contract.
Main responsibilities:
o To agree on the overall strategy, policies and objectives for the provision of the service, the
development of the hybrid private 5G network and its subsequent management, ensuring
alignment with the needs of UTM;
o To assess the overall service delivery and review compliance with the SLAs established in the
contracU
o To define and approve new contractual commitments;
o To mediate conflicts or problems;
o ln general, the contract manager will perform any other tasks related to the strategic direction of
the contracted service during its validity.
Minimum requirements:
o Higher education completed with a bachelor's degree or equivalent;
o Generalexperience: minimum 3 years;
o Specific experience: Participation in at least one project/contract in which you have carried out
activities similar to the position for which you are proposed.
Considering that the object of this project includes all those listed in this requirement, it is mandatory for
the bidder to prove that it has a human resource capable of participating in a project of this kind,
18

at the object of this project includes all those listed in this requirement, it is mandatory for
the bidder to prove that it has a human resource capable of participating in a project of this kind,
18
therefore, the enumeration is cumulative, and its involvement in a previous similar project must show the
fulfillment of allthose listed.
6.2.2 Projectdevelopment
Within 30 calendar days from the date of entry into force of the contract, UTM and the winning
bidder will jointly establish the schedule of periodic meetings for the implementation of the project.
As part of the technical offer, the bidder will propose a GANT-type implementation schedule
divided into implementation times, allocated resources and compliance with the terms defined in the
technical specifications. Project control and monitoring will be structured around these meetings, which
will vary depending on the project phase.
6.3 Service LevelAgreement (SLA)
Communications services will be provided according to an SLA model, which will allow for the
efficient evaluation and measurement of the availability of the hybrid private 5G network based on
defined indicators and their comparison with the established objectives.
6.3.1 lncidents
lncident resolution, including corrective maintenance, encompasses all elements dedicated to
ensuring the availability and proper functioning of the hybrid private 5G network, correcting errors or
deficiencies that occur.
All incidents and requests will be assigned a priority level, allowing for their objective resolution
based on importance.
The UTM requirements for this service are presented in Table 1, with improvements to these
specifications being appreciated
Toble 7- Types of incidents
criti"gl
Serious
Minor
rola!.hybf"ig pfl"vgle !G 191wot1k f.a it u1e,,
Partla! lr-vbrid nf_lvqte 5G nelw-grk failyle,
All other situations.
The general compliance indicators that will be used are presented in Table 2.
Toble 2- lncident response
Calculation
formula
tRPl =
tAcknowledge -
tNotify - tStop
Monthly < 8 hours i
I
t9
lndicator Description Periodicity Maximum
response
time
P1
response
time
The maximum time elapsed between
notification of a critical network incident
and its acknowledgement or rejection by
the offeror.
i P, i ih- iliirm ti*" erjpiea uei*;;;---
i response : notification of a serious network incident
I time i and its acknowledgement or rejection by
i : the winning bidder.
, P3 i The maximum time elapsed between
i response i notification of a minor network incident
; time i and its acknowledgement or rejection by
i!,r.
Pl i The maximum time elapsed between
the
solution ; notification of a critical network failure
time i and its resolution by the winning bidder.
tRP2 =
tRecognition -
tNotification -
Il!o-p
tRP3 =
tRecognition -
tNotification -
tResolutionPt
tResolution -
tNotification -
Monthly
Monthly
: < 16 hours
i
. < 48 hours i
l
< 96 hours
i
i
. . . . .t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
tRe

onPt
tResolution -
tNotification -
Monthly
Monthly
: < 16 hours
i
. < 48 hours i
l
< 96 hours
i
i
. . . . .t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
tResolutionP2 =
tResolution -
tNotification -
tSto_p
tResolutionp3 = j Monthly
tResolution - 
i
tNotification - 
i
tStop- |
Where:
o tNotification is the time when the incident was notified;
o Acknowledgement is the moment when a response is provided to the incident ;
o tResolution is the time when the incident was resolved;
. tstop is the time when the incident was stopped for reasons external to the bidder.
6.3.2 Technicol support
The general compliance indicators that will be used are presented in Table 3.
Toble 3- Response to technicol clorifications
Response
time
The maximum time elapsed between
the notification of a consultation or
proposal for modification rega rding
Where:
o tNotification is the moment when the support request was submitted;
The maximum time elapsed between
notification of a serious network failure
and its resolution by the winning bidder.
: pg : The maximum time elapsed between:l
i solution . notification of a minor network fault and
i ti-o i ifc rpqolrrtinn hrr thp urinnino hiddpr
Monthly < L2 hours
Monthly < 24 hours
P2
solution
time
lndicator Description Calculation
formula
Periodicity Maximum
response
time
tRPO =
tResponse -
tNotification -
tStop
Monthly < 14 business
days
Resolution
time
The maximum time elapsed between
the notification of a network
consultation and its resolution by the
winnine bidder.
tResolveP0 =
tResolution -
tNotification -
tStoo
Monthly < 28 business
days
20
. tResponse is the moment when a response is provided to the support request ;
o tResolution is the moment when the support request was resolved ;
o tStop is the time when the support request was stopped for reasons external to the offeror.
6.3.3 Quolity of Service (QoS)
The general compliance indicators that will be used are presented in Table 4.
Toble 4- Torget perJormonce porometers
Calculation
formula
The time during which there is full i DISP = (htotal -Transport i The time during whi
network and r availability of the lc
,i
Radio network i ifre tire Uuline whiCh the radio nase i ptsp = (htotal
availability i station is fully available. i hdown) /'i i ; htotali
i
i
:l
i
;
1
I
, Maximum data r The maximum performance value : TPUTMAX-DL
, transferspeed , measured inthe UTM laboratorywith , =
| | a single active user connected .t".,1: , tputdlmaxreal
: i li9:. ':l :!::T: 11 11: nr!,:1 
r 
TPUTMAX-,L
, network and : availability of the locally deployed r hdown) /
, Core : distributed 5G Core (UPF) and L2/13 i htotal
availability lP transport equipment. :
:,
i
i
1
: Radio network : The time during which the radio base , OtSe = (htotal -i'-'--''''-'--'-----i--
availability i station is fully available. i ldow.n) /r i htotal
private 5G network extension using i =
exclusively UTM reserved radio
resources in the 3.4-3.8 GHz
spectrum. Must be equal to 

-----i--
availability i station is fully available. i ldow.n) /r i htotal
private 5G network extension using i =
exclusively UTM reserved radio
resources in the 3.4-3.8 GHz
spectrum. Must be equal to or
greater than 100 Mbps on the
downlink and greater than 20 Mbps
on the uplink, as specified in section
tputulmaxreal
| , 3.3.4.2. Performance requirements.
i--
i Latency i The maximum delay time between
i i -__--t:-__ _--_t -__--:--:--_ ^ .^^-l-^r .__:tL
sending and receiving a packet, with
a mobile device connected to the
network and ready to
transfer/receive a small packet.
Calculated based on the sum of the
average daily latencies divided by the
Monthly,
within
normal
working
hours
(Monday-
,9-!7)
Monthly,
within
normal
working
hours
(Monday-
F"1j$pv, e;1
Monthly,
within
normal
working
hours
(Monday-
Friday, 9-17)
100Mbps
(DL)
> 20 Mbps
(UL)
IAiMED: t--
(avglatday) /
days_in_month
Monthly,
within
normal
working
hours
(Monday-
Friday, 9-17)
:i
i . number of days in the month. Must :
; . be less than 50 milliseconds, as r
ii
i i specified in section 3.3.4.2. :
: , Performance requirements, i
2t
t"di..t* Description Periodicity stA
>90%
>90%
< 50ms
Where:
o htotal: total hours in the checked period;
o hdown: total hours in the verified period in which the network was unavailable for any reason
(maintenance, incident, etc.) ;
. tputdlmaxreal: maximum data transfer rate achieved on the downstream channel;
o tputulmaxreal: maximum data transfer speed obtained on the upstream channel;
. avglatday: average daily latency recorded;
o days_in-month: the number of days in the month.
6.4 Training
The project will also include training the UTM team on the functionalities and operation of the new hybrid
private 5G network extension. Specifically, the training should cover at least the following sections:
o Solution architecture: This will include information about hardware and software components,
highliehting the importance of each installed element and its function within the architecture, as
wellas integration with other components of the UTM infrastructure;
o Basic Configuration: Explanation of the main functions of the SIM management platform
associated with the hybrid private 5G network solution, including examples of service and
equipment configuration;
Training can be carried out remotely and, depending on the duration and study program, can be
divided into two sessions.
The training will take place within 40 working days from the moment of the final quantitative-
qualitative reception of UTM's hybrid private 5G network, which will coincide with the completion of the
implementation stage.
Lilia SAVA
The Project Coordi
22
of CONNECTINNO

f the final quantitative-
qualitative reception of UTM's hybrid private 5G network, which will coincide with the completion of the
implementation stage.
Lilia SAVA
The Project Coordi
22
of CONNECTINNO